CREATING A BETTER IT SOLUTIONS

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Our IP PBX Exchange is a next-generation telephony platform that combines the power of a full-featured PBX system with built-in Robocall automation. Designed for businesses that demand efficiency, flexibility, and control, it ensures every customer call is managed smoothly while giving you advanced customization and reporting options.

Core Features of IP PBX

• Built-in Web Dialer (browser-based calling)
• Multi-line Calling: Handle multiple concurrent calls seamlessly.
• Call Transfer & Forwarding: Redirect calls easily between team members.
• Call Recording: Record inbound and outbound calls for quality and compliance.
• Smart IVR & Queue Management: Professional greetings with intelligent call routing and queue handling.
• Real-time Call Monitoring: Listen to ongoing calls for training and quality assurance.
• AI-Powered Call Transcription & Data Extraction: Capture conversations in text and extract key business data instantly.
• Voicemail-to-Email: Missed calls and voicemails are automatically delivered to your email inbox.
• Blacklist / Whitelist (Number Blocking): Control who can reach your business by blocking unwanted calls and allowing only approved numbers.
• Time-based Routing (Office Hours, Holidays): Automatically route calls based on business hours, weekends, or holidays to ensure smooth call handling.
• Multi-tenant Support (Departments/Branches): Manage multiple departments or branches within a single PBX system while keeping data and operations separate.
• Role-based Access Control (Admin / User / Supervisor): Define different permission levels so each user only has access to the features they need.

Built-in Robocall Automation

• Auto-Dialing Campaigns: Launch automated outbound calls for leads, reminders, and promotions.
• Order Confirmation Calls: Build customer trust with automated verification of purchases.
• Agent Feedback Collection: Gather customer feedback through automated post-call surveys and ratings.

Fully Customizable Platform

Our IP PBX is fully customizable:

• Easily extendable with new features tailored to client requirements.
• Tailor-made reports can be developed (e.g., call duration by department, missed call alerts, agent productivity).
• Integration is possible with CRM, ERP, and Ticketing Systems.
• Flexible deployment: On-premises or Cloud-hosted.

Smart Reporting

• Detailed Call Logs & Recordings: Gain complete visibility with searchable call history, recordings, and easy playback.
• Agent Performance Insights: Monitor productivity with real-time reports on calls and resolutions.

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Automate your business calls to save time, reduce staff costs, and reach thousands of customers instantly.

Built For Every Business.

1. Shopify & E-commerce Automation

Save time and stop wasting money on fake orders. Our system automatically verifies your customers, so you only ship genuine orders.

• Order Confirmation: Automatically call customers in Urdu or English to any mobile number in Pakistan. Customers can confirm their order by simply pressing a key (e.g., “Press 1 to Confirm”).
• Address & Availability Check: Confirm the delivery address and customer availability before dispatching to ensure successful delivery.
• Post-Delivery Feedback: Improve your service by sending automated feedback surveys after the product is delivered.

2. Logistics & Vehicle Tracking

Provide real-time security updates through automated calls to your customers. Ensure vehicle safety with instant voice notifications.

• Instant Security Alerts: Automatically trigger emergency calls for Battery Tampering or Geo-Fence breaches. Notify customers and confirm immediately if their vehicle is at risk.
• Not Responding: Send automated calls if a device goes into “Not Responding” status, ensuring the tracking system is always active and secure.
• Payment Reminders: Improve your cash flow with automated calls for Annual Subscription renewals. Reach customers instantly for faster payment recovery.

3. Healthcare & Clinics

Stop Missing Appointments, Start Improving Your Clinic’s Flow.

• Interactive Appointment Confirmations: Send automated, interactive calls to patients before their scheduled time. Patients can press 1 to confirm or 2 to reschedule directly on the call, saving your staff from manual follow-ups and reducing idle time.
• Post-Visit Care & Feedback: Enhance patient trust by sending automated “Thank You” messages or personalized health tips after a checkup. You can also collect valuable feedback via call to improve your clinic’s ratings and service quality.
• Medicine & Vaccination Alerts: Keep your patients engaged by sending automated reminders for medication refills or upcoming vaccination dates. This ensures long-term patient loyalty and better health outcomes.

4. Real Estate & Service Providers

Reach Thousands of Customers Instantly with Bulk Calling.

• Easy Campaign Setup: Simply upload your Excel file and connect with thousands of customers at once through automated calls.
• New Product Launch: Announce your latest products or services directly via Automated phone calls.
• Promotional Offers & Invites: Run mass calling campaigns for special discounts, sale alerts, and event invitations to boost customer engagement.
• Payment Reminders: Schedule automated calls for pending payments to ensure timely collections and better cash flow.

Features

• Shopify Integration: Our Automated System can integrate with your Shopify store.
• Custom API Integration: Connect our calling system with your existing CRM or software for a fully automated workflow.
• Auto Retry Call: Increase reachability by automatically redialing numbers that were busy or unanswered on the first try.
• Time-Based Schedule: Schedule calls between 9 AM – 6 PM to maintain professionalism and avoid disturbing customers during off-hours.
• Company Branding: Build brand trust by mentioning your company name in your voice calls to ensure your audience knows who’s calling.
• Real-Time Analytics: Interactive Dashboard featuring live data on answered calls, durations, and customer responses.
• 24/7 Support: Get expert technical assistance whenever you need it to keep your communication running smoothly.

Fast & Secure FBR Digital Invoicing

Avoid the hassle of FBR penalties and stay compliant. Use our fully integrated system for seamless, real-time invoicing.

Features & Benefits

• Real-Time Invoice Submission
  Save, validate, and then submit your invoice with confidence. Receive an instant real-time response from FBR to ensure zero-error data accuracy before your final submission.
• Instant QR Code Generation
  Every invoice generated through our portal includes an official FBR Invoice Number and a real-time validated QR Code. Your customers can instantly verify transactions via the Tax Asaan app. This ensures 100% transparency and seamless tax compliance for your business.
• Secure Integration
  Our system is directly and securely integrated with the Federal Board of Revenue (FBR). By utilizing End-to-End Encrypted Data Transmission and Authorized IP Authentication, we ensure that your sensitive business data is only transmitted to the FBR through strictly verified and secure channels.
• Smart Bulk Uploads
  Save time by uploading hundreds of invoices at once using Excel or PDF files. Uploaded data is first saved as a Draft, allowing you to double-check and validate every entry. Once verified, you can finalize and submit them to the FBR with a single click.
• Compliance Sandbox Testing
  Ensure seamless compliance before going live with our built-in FBR Sandbox environment. Our portal allows you to simulate and verify all mandated scenarios by sending different data sets in a safe testing mode. Easily validate JSON responses in real-time and confirm successful scenario completion before processing actual live invoices.
• AI-Powered Smart Invoicing
  Experience the future of billing with our AI-driven engine. Simply describe your sale in text or use Universal Mobile Sync to link your phone. Snap a photo or upload from your gallery, and our AI will instantly create a Draft. Review, validate, and submit to FBR with no manual entry required.
• Backup
  Keep your business records safe with real-time automated cloud backups and on-demand manual exports. Our system ensures your data is always up-to-date on secure servers, while giving you the freedom to download and archive your files locally whenever you need.
• Security
  We safeguard your data with multi-layered protection. By combining industry-standard SSL encryption with Two-Factor Authentication (2FA), we ensure your financial records and sensitive business information remain private, protected, and accessible only by you.